Know everything about your clients.
All the time. Finally.

Track client satisfaction in real time, improve every interaction and secure your relationships for the long run.

50 places · September to December · free

Tohu plugs into what you already use
Outlook Gmail Google Calendar Teams Zoom Read.ai Slack Notion WhatsApp

Your relationships are what drive your revenue.

When the person who holds them leaves, the bill keeps running for nine months.

13–18 %

of revenue lost on the accounts of a salesperson who leaves.

Shi, Sridhar, Grewal & Lilien · Journal of Marketing, 2017
7–9 months

before their replacement rebuilds the same level of relationship.

Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026

Every employee departure costs you…

Cumulative loss Month 0 of 9
0 €
Lost revenue €0 Ramp-up cost €0

Assumptions: a one-million-euro portfolio held by one person, fully loaded annual cost of €70,000, nine-month ramp at linear productivity. Loss rate at the midpoint of the Shi et al. range, i.e. 15.4%.

So let’s structure
your most valuable asset.

01 · Measure

The real state of every account.

The relationship score, its three-year trajectory, and everything still left open. Recalculated with every message, every meeting, every signal.

Apply to the pilot
12,4 %

response rate to email NPS in B2B. Twice a year.

CustomerGauge · State of B2B Account Experience

Groupe Delmas

Client · 3 years · 235 exchanges
Synced 2 min ago
0/100
▼ −17 pts over 6 months
Jul 25Jun 26
Recency71
Reciprocity54
Frequency38
Coverage22
Concentration18
Friction49
Open topics4
01

Open a line to the CEO — never contacted in three years.

signal coverage 22
02

Bring in a second contact: 78% of the relationship rests on one person.

signal concentration 18
03

Follow up on the 12 June quote, unanswered for 41 days.

signal friction · usual cadence 9 days
04

Restore the cadence: 2 contacts this quarter versus 7 last year.

signal frequency 38

Camille Rousseau

CFO · Groupe Delmas · 47 emails · 3 meetings
Reliability 74%
Pace Fast 58 Reasoning Data-led 74 Commitment Explicit 52 Register Formal 47 Tone Measured 31 Floor share Listens 18
Strong adaptation · 6 dimensions
How to approach her

She reads the numbers before the text and decides fast. Your added value is to close, not to explain.

Do
  • Lead with a number in the first sentence
  • Give a firm date, not a range
  • Send a recap after every exchange
Avoid
  • Opening with the long-term vision
  • Pushing back a deadline already announced
  • Casual register — still formal after 3 years
02 · Improve

The user manual for
every contact.

What your best people take three years to work out, available immediately. The profile sharpens with every new exchange — it never goes stale.

Apply to the pilot
7–9 months

for a new hire to reach the level of relationship of the person they replace.

Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026
79 %

of the context in your exchanges never reaches the CRM.

RevOps Research, 2026
03 · Miss nothing

No important signal
gets past you.

A leader who moves, a funding round, a role that opens, a head office that relocates, a new line of business. Two concordant sources minimum — below that, we don’t alert you.

Apply to the pilot
9,1 %

of French executives changed jobs within a year — the highest rate in Europe. Every move reshuffles the deck on an account.

Cognism · B2B Market Signals, 2025
Alert · monitoring Priority 88 / 100
Spotted yesterday · 1 August2 sources

Erwan Lefèvre is leaving Adivisa Techno.

He announces he is joining Sarona Group as managing director, effective September.

The evidence
LinkedIn headline changed on 31 Julysource 1
Corporate mandate filed with the trade register on 1 Augustsource 2

Two concordant sources — below two, no alert is sent.

What it changes for you

He is your only way into Adivisa. The other two contacts have been dormant for more than six months.

The flip side: he arrives as MD at Sarona Group, an account you have never touched. The relationship, though, stays with you.

If you do nothing

His successor will take seven to nine months to get up to speed. Until then, nobody on the Adivisa side knows the file.

✓  Noted ✗  Dismiss
The delivery

No CRM to fill in.
The information comes to you.

You don’t open Tohu to search. Tohu writes to you when it matters, and only then.

In your inbox

The brief the day before a meeting, the alert when a signal lands, the Monday round-up.

By default · nothing to install
On WhatsApp, if you want

Urgent alerts only. Enabled account by account, off by default.

On request · revocable
In your calendar

Context arrives as the meeting approaches. The calendar triggers it, not you.

Automatic · read-only

One alert a week at most · you set the frequency · no message is ever sent in your name.

Handover in progress 0 / 5 accounts
T. Vasseur’s portfolio · leaving 30 June · 51 accounts in total
Vertane GroupeClient · 3 years · 4 commitments 0 % TV MP
Belcourt SyndicClient · 2 years · 2 commitments 0 % TV CL
Adivisa TechnoClient · 3 years · 6 commitments 0 % TV MP
SéréniaClient · 2.5 years · 3 commitments 0 % TV CL
Montclar ImmobilierClient · 1 year · 2 commitments 0 % TV MP
Handed over with every account
Full history Dated commitments Contact profiles Friction points Live signals
The handover

A departure no longer costs you a client.

The portfolio changes hands in one click — and it’s the relationship that follows, not the address book. Nothing to rebuild, nothing to re-explain to the client.

Secure my handovers
Maxime Weinstein Jordan Chekroun

We read every application ourselves.

50 companies, selected one by one. If your profile fits, we book thirty minutes to scope the connection. If not, we tell you frankly.

Maxime Weinstein, CEO · Jordan Chekroun, CTPO
Apply to the pilot
Your first fourteen days

It starts tomorrow.

Your first 10 clients, picked from your calendar.

Day 0

Your profiles exist

Your first 10 clients structured, for free.

Day 1

The first brief

The day before your next meeting.

Day 3

The first alert

An account is cooling, a contact is on the move.

Day 7

The Monday round-up

The state of the portfolio on one screen.

The context

Connect. Tohu does the rest.

Each source adds what the others can’t see.

Apply to the pilot
Inboxexchanges, commitments, cadence34%
+ calendarwho sees whom, how often, since when52%
+ meeting noteswhat is really said in the room78%
+ external monitoringwhat nobody will ever write to you91%

Each source connects in two clicks and disconnects just as fast. None is imposed on you.

What Tohu reads. What it doesn’t.

Legal basis

We own the fact that we read content

A relationship score can’t be computed from headers: Tohu reads the content of your professional exchanges to infer the state of the relationship. Legitimate interest, first-party data, never purchased. Every piece of information cites its source. Hosted in Europe.

Three circles

Your personal relationships stay yours

External — company capital, transferable.
Internal — opened by choice, revocable.
Personal — out of scope. Neither read nor analysed.
Pace

Tohu doesn’t notify you in real time

It’s a product choice: one alert a week at most, a Monday round-up, a brief the day before a meeting. No individual rating, no manager access to content — Tohu measures accounts, never the people on your team.

What you would have paid.

During the three months of the pilot, everything is free — including the Business plan. Afterwards, you keep the Founder rate for life on the plan of your choice.

In every plan
Measure
  • Weekly satisfaction assessment of every client
  • A health score per account, recalculated continuously
Understand
  • The user manual for every contact
  • Smart meeting prep before every appointment
Miss nothing
  • An agent that watches what moves at your clients, out there
  • Alerts triggered by signals, not by the calendar
Hand over
  • Smart account handover
  • Your tools connected in two clicks, history kept without limit
Free
To try it out
€0no time limit
Clients tracked 5 Contacts 10
  • Shared profiles
  • CRM sync
Apply to the pilot
Solo
Me
€29per user / month
Clients tracked 25 Contacts 50
  • Shared profiles
  • CRM sync
Apply to the pilot
Most popular
Team
Us
€49per user / month
Clients tracked 50 Contacts 100
On top
  • The whole team sees the same profiles
  • Sync with your CRM
Apply to the pilot
Business
Everyone
€79per user / month
Clients tracked 100 Contacts 150
Everything in Team, plus
  • Portfolio and risk view
  • Access administration
  • Query three years of relationships in one sentence
Apply to the pilot
Rebuilding your relational history

The inboxes of employees who have already left, portfolios orphaned for months, accounts nobody remembers any more. A scoping and recovery job, priced by volume.

Apply to the pilot

50 companies,
not one more.

Three months of full access, free. Applications close when the places are taken.

Reply within 48 h · no credit card · hosted in Europe