Track client satisfaction in real time, improve every interaction and secure your relationships for the long run.
50 places · September to December · free
When the person who holds them leaves, the bill keeps running for nine months.
of revenue lost on the accounts of a salesperson who leaves.
Shi, Sridhar, Grewal & Lilien · Journal of Marketing, 2017before their replacement rebuilds the same level of relationship.
Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026Every employee departure costs you…
Assumptions: a one-million-euro portfolio held by one person, fully loaded annual cost of €70,000, nine-month ramp at linear productivity. Loss rate at the midpoint of the Shi et al. range, i.e. 15.4%.
So let’s structure
your most valuable asset.
The relationship score, its three-year trajectory, and everything still left open. Recalculated with every message, every meeting, every signal.
Apply to the pilotresponse rate to email NPS in B2B. Twice a year.
CustomerGauge · State of B2B Account ExperienceOpen a line to the CEO — never contacted in three years.
signal coverage 22Bring in a second contact: 78% of the relationship rests on one person.
signal concentration 18Follow up on the 12 June quote, unanswered for 41 days.
signal friction · usual cadence 9 daysRestore the cadence: 2 contacts this quarter versus 7 last year.
signal frequency 38She reads the numbers before the text and decides fast. Your added value is to close, not to explain.
What your best people take three years to work out, available immediately. The profile sharpens with every new exchange — it never goes stale.
Apply to the pilotfor a new hire to reach the level of relationship of the person they replace.
Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026of the context in your exchanges never reaches the CRM.
RevOps Research, 2026A leader who moves, a funding round, a role that opens, a head office that relocates, a new line of business. Two concordant sources minimum — below that, we don’t alert you.
Apply to the pilotof French executives changed jobs within a year — the highest rate in Europe. Every move reshuffles the deck on an account.
Cognism · B2B Market Signals, 2025He announces he is joining Sarona Group as managing director, effective September.
Two concordant sources — below two, no alert is sent.
He is your only way into Adivisa. The other two contacts have been dormant for more than six months.
The flip side: he arrives as MD at Sarona Group, an account you have never touched. The relationship, though, stays with you.
His successor will take seven to nine months to get up to speed. Until then, nobody on the Adivisa side knows the file.
You don’t open Tohu to search. Tohu writes to you when it matters, and only then.
The brief the day before a meeting, the alert when a signal lands, the Monday round-up.
By default · nothing to installUrgent alerts only. Enabled account by account, off by default.
On request · revocableContext arrives as the meeting approaches. The calendar triggers it, not you.
Automatic · read-onlyOne alert a week at most · you set the frequency · no message is ever sent in your name.
The portfolio changes hands in one click — and it’s the relationship that follows, not the address book. Nothing to rebuild, nothing to re-explain to the client.
Secure my handovers50 companies, selected one by one. If your profile fits, we book thirty minutes to scope the connection. If not, we tell you frankly.
Maxime Weinstein, CEO · Jordan Chekroun, CTPO Apply to the pilotYour first 10 clients, picked from your calendar.
Your first 10 clients structured, for free.
The day before your next meeting.
An account is cooling, a contact is on the move.
The state of the portfolio on one screen.
Each source adds what the others can’t see.
Apply to the pilotEach source connects in two clicks and disconnects just as fast. None is imposed on you.
A relationship score can’t be computed from headers: Tohu reads the content of your professional exchanges to infer the state of the relationship. Legitimate interest, first-party data, never purchased. Every piece of information cites its source. Hosted in Europe.
It’s a product choice: one alert a week at most, a Monday round-up, a brief the day before a meeting. No individual rating, no manager access to content — Tohu measures accounts, never the people on your team.
During the three months of the pilot, everything is free — including the Business plan. Afterwards, you keep the Founder rate for life on the plan of your choice.
The inboxes of employees who have already left, portfolios orphaned for months, accounts nobody remembers any more. A scoping and recovery job, priced by volume.
Three months of full access, free. Applications close when the places are taken.
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