Track the satisfaction of all your accounts in real time, make your teams more effective and secure your relational capital.
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And when the person who holds them leaves, the bill keeps running for nine months.
of revenue lost on the accounts of a salesperson who leaves.
Shi, Sridhar, Grewal & Lilien · Journal of Marketing, 2017before their replacement rebuilds the same level of relationship.
Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026Every employee departure costs you…
Assumptions: a one-million-euro portfolio held by one person, fully loaded annual cost of €70,000, nine-month ramp at linear productivity. Loss rate at the midpoint of the Shi et al. range, i.e. 15.4%.
So let’s structure
your most valuable asset.
Clients, prospects, suppliers, partners: the score of every relationship and its trajectory, across the whole portfolio. No surveys, nothing to ask anyone.
See the state of my portfolioresponse rate to email NPS in B2B. Twice a year.
CustomerGauge · State of B2B Account ExperienceOpen a line to the CEO — never contacted in three years.
signal coverage 22Bring in a second contact: 78% of the relationship rests on one person.
signal concentration 18Follow up on the 12 June quote, unanswered for 41 days.
signal friction · usual cadence 9 daysRestore the cadence: 2 contacts this quarter versus 7 last year.
signal frequency 38She reads the numbers before the text and decides fast. Your added value is to close, not to explain.
What your best people take three years to learn about a contact, your juniors have before the first meeting. Context no longer depends on the seniority of whoever walks into the room.
Level up my teamsfor a new hire to reach the level of relationship of the person they replace.
Gartner 2024 · 3–6 months in SMBs, Bridge Group 2026of the context in your exchanges never reaches the CRM.
RevOps Research, 2026A leader who moves, a funding round, a role that opens, a head office that relocates, a new line of business. Two concordant sources minimum — below that, we don’t alert you.
See the signals on my accountsof French executives changed jobs within a year — the highest rate in Europe. Every move reshuffles the deck on an account.
Cognism · B2B Market Signals, 2025He announces he is joining Sarona Group as managing director, effective September.
Two concordant sources — below two, no alert is sent.
He is your only way into Adivisa. The other two contacts have been dormant for more than six months.
The flip side: he arrives as MD at Sarona Group, an account you have never touched. The relationship, though, stays with you.
His successor will take seven to nine months to get up to speed. Until then, nobody on the Adivisa side knows the file.
Your teams don’t lose a minute feeding Tohu or checking it. The information lands in their tools, at the moment it changes something.
The brief the day before a meeting, the alert when a signal lands, the Monday round-up.
By default · nothing to installUrgent alerts only. Enabled account by account, off by default.
On request · revocableContext arrives as the meeting approaches. The calendar triggers it, not you.
Automatic · read-onlyOne alert a week at most · everyone sets their own frequency · no message is ever sent to the client.
The portfolio changes hands in one click — and it’s the relationship that follows, not the address book. Your dependence on individuals goes down, your valuation goes up.
Secure my handoversThirty minutes, on video. We look at your organisation, your accounts, your past departures, and tell you frankly whether Tohu is useful to you — or not.
Maxime Weinstein, CEO · Jordan Chekroun, CTPO Pick a slotOne hour with your teams, and the memory builds itself.
Every account scored, every contact profiled.
Your teams receive them before their meetings.
An account is cooling, a key contact is on the move.
The state of the team’s portfolio, on one screen.
Each source adds what the others can’t see. Everyone disconnects when they decide to.
Connect my teamEach source connects in two clicks and disconnects just as fast. None is imposed on you.
A relationship score can’t be computed from headers: Tohu reads the content of your professional exchanges to infer the state of the relationship. Legitimate interest, first-party data, never purchased. Every piece of information cites its source. Hosted in Europe.
It’s a product choice: one alert a week at most, a Monday round-up, a brief the day before a meeting. No individual rating, no manager access to content — Tohu measures accounts, never the people on your team.
Fourteen full days to try it, no credit card. Then you choose — including to pay nothing at all.
The inboxes of employees who have already left, portfolios orphaned for months, accounts nobody remembers any more. A scoping and recovery job, priced by volume.
This page is written for your leadership. Yours shows what Tohu brings you day to day: the health of every account, the user manual for every contact, and the brief before every meeting.
Nothing to migrate, nothing to re-enter. One hour, once.
Read-only · revocable at any time · hosted in Europe